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TOPIC: Can we have several prices for the same product and can they be in the same currency's?
Can we have several prices for the same product and can they be in the same currency's?
SOSET supports multiple pricing and also allows to have them in the same currency's.It is important to understand the customer-group option, which in fact leads to a better use of the product table.If you still want to have several prices in the same product, you should follow this procedure: Important:make sure that the UsePriceList in the System-table is specified to 0, otherwise NamoUtil will report a: Nothing to do! (You also need to have the latest version of the NamoUtil program, available via our web-site download directory) From within the NamoUtil program you should run the SOSET Utils, 5Price option; however this option has been secured and you need to contact NamoSoft, which enables us to check the situation and which will avoid any problems with this. The 5Price procedure will add 4 different currency's to the currency-table, in fact 4 currency-ID's, with description: price_2, price_3, price_4, price_5 all of them with currency=1. In the product-screen you can now enter various prices and choose one of the available currency options. In the customer-data screen you can also choose from all of the currency options to specify the pricing you want for this customer. It is recommended to enter a few orders for testing, to see if all settings are in accordance to your requirements.
ArtID: 0000000227

TOPIC: When will orders be archived?
When will orders be archived?
When orders will be archived depends on the following criteria;
1 While invoicing, the invoiced orders get the invoice status 02 (this means invoiced) and the given invoice date.
2 When an order isn't marked for deletion and the order status "deleted = 06" or "shipped = 12" and the invoice status "invoiced = 02" and the invoice date is smaller as the archive date.
The archive date is the current date minus 100 days.
3 The orders will be archived in the year of the invoice date. (E.g. 04-02-1998 is archive year 1998)
ArtID: 0000000229

TOPIC: Typeset "freezes" while importing a logo
Typeset "freezes" while importing a logo
To fix the logo problem add in the c:\windows\Typeset.ini under the Default Settings the following section: Use Preview Dialog=0This will disable the Preview dialog and turn it into a regular open-file dialog which will work better.
ArtID: 0000000231

TOPIC: How can we print business cards?
How can we print business cards?
The fixed-positioning options in SOSET PageWizard offer necessary tools to accomplish this. On our download directory you'll find the sample business.dbf with an example of the settings. Please follow these instructions carefully and you will see how this works:Open the NamoUtil program and via File, Open table shared you choose the PrintSet-table.Next File, Import and choose the sample table: business.dbf (available @ ftp://ftp.namosoft.nl/download/business.dbf).You will find one new PrintSet-option (#39, called: BusinessCard) added to your PrintSet-table.Open NamoSys, File, Browse: PrintSet-table and the dialog will show the Fixed Position checked and you will find Start X+Y and Delta X+Y values.Now you can create a product Business Card in the product table and design in SOSET typeset. Size is of 3" 1/2 by 2", make sure that you choose and change the PrintSet into 39
ArtID: 0000000235

TOPIC: How do I get a list of all of my customers that are in a group?
How do I get a list of all of my customers that are in a group?
There is no option for these overviews in soset. With Namoutil you have the option to specifie any query you want. You can change specify the fields and filter under the view menu. you can also export part or the whole table for further handling and analysis in e.g. MS Excel or MS Access. (Note: never open the original SOSET tables in a a 3rd party programm!)
ArtID: 0000000237

TOPIC: Can only one person be in invoicing at a time?
Can only one person be in invoicing at a time?
In case an invoice-run has been started all other stations who try to start invoicing or a shipment-run (with invoicing) will be notified by the question:User-X is running invoice-run. Is this correct?HOWEVER: Handle this with care! If you answer NO, it might happen that the two invoice-runs have the same invoice-numbers and/or that same orders get invoiced twice.

Also note that  restoring an invoice-run can have dramatic consequences.

You can request NamoSoft for a reset-code. This code can be entered via the NamoUtil program with the SOSET Utils, Reset invoicing option.
ArtID: 0000000241

TOPIC: Standard Windows shortcuts
Standard Windows shortcuts
We agree that we should comply more to the Windows-short-cut layout. Several short-cuts origin in photo-typesetting equipment, next they have been copied into our DOS-versions (back to the eighties) and so they appeared in the Windows versions.We are reluctant in changing this, as this might cause some confusion and production problems around the world! It is in constant study and definitely high on the list for a next generation SOSET software.
ArtID: 0000000243

TOPIC: I need to have stamps in JPEG-format?
I need to have stamps in JPEG-format?
We have added an option to export designs into JPEG-format.This option will automatically create a JPEG image of the design when you are updating it.These images are used in combination with SOSET-via-the-web.To enable you to have images of all earlier entered designs we have added the option: 'Export all stamps into JPEG-format'.You will find this option in SOSET typeset, menu: File, ExportNext you need to check the box 'Always save stamp in JPEG-format', under File, Preferences, Global.This option will automatically create a JPEG image of the design when you are updating it
ArtID: 0000000245

TOPIC: Automatic currency from web-site in currency-table
Automatic currency from web-site in currency-table
With SOSET NamoUtil you can now automatically update currency-information in the currency-table.The parameter can be specified in adding a record to the system table:In the field parameter you enter the text: CURRENCYURL and in the VALUE field you enter the full URL-link to the currency-web-site.NEW feature: An extra parameter should be added to verify that the web-site has not been changed.This parameter is called:CURRSITE_ID and in the value field you should enter a specific part from the beginning of the HTML-sourcecode.This could be something like: 'Currency information, Foreign against EURO'. If this string does not appear in the html-source of the page on the specified site, you will get a warning.To avoid errors in case the web-page changes we have to build in a few simple checks. Therefore you need to let us know what url you want to use for this and we will modify this to your needsWith the NamoUtil option: SOSET options, Currency from HTML file the currency-table will be automatically updated.You will have a choice to add 5% to the currency-value to minimize your cost of exchanging foreign currency.
ArtID: 0000000246

TOPIC: How can we control the design and layout in PageWizard for the production of flashstamps?
How can we control the design and layout in PageWizard for the production of flashstamps?
Assume the border around all the different sizes of stamps the same.(At this moment you might have in fact different distances for each size!)In that way you can use just one printset for all flashstamps, where you specify a cutting distance of e.g. 1/8" for all stamps and one separator distance e.g. 1.5". This will require that you have to position the small ones a bit more, but considering that positioning is kind of manual precisionwork anyway, this cannot be such an issue.
ArtID: 0000000248

TOPIC: How can we make index-labels within SOSET typeset?
How can we make index-labels within SOSET typeset?
You can produce index labels for a group of stamps in SOSET PageWizard in a very easy way.You need to design a 'stamp' in SOSET typeset first.When you have designs in PageWizard you will be able to activate the Prepare Label option. (Shortcut: Ctrl + L)When you choose this option SOSET will extract the first 2 lines of the stamp text, product code and date of all stamps in the current page and save this information in a new sheet size stamp/record of the SOSET stamp database. The order-number is shown in a message appearing on the screen.Order-numbers of 900000 and higher are not allowed and are used for label-order-numbers.In SOSET Typeset you can find this "stamp" with the Find > Order-number option in the Record menu.Edit the layout if necessary and print the "stamp" on self-adhesive paper. You can cut the labels very easy. It is also very helpful to have pre-cut self adhesive paper sheets for this purpose.Note: this option has been designed for one customer, it is therefore a non-supported option. The option is quite limited and requires some experimenting from your side.
ArtID: 0000000249

TOPIC: SOSET PageWizard crash during printing
SOSET PageWizard crash during printing
The problem in Pagewizard is caused by printing a page which the following traits:-printing photonegative and/or mirrored-at least one stamp on the page contains a logo-the stamp or stamps containing a logo are shown in full detail, as opposed to outline only-Operating system Windows95/98/METhere is something wrong with the windows graphical module. This error has been posted to Microsoft without response so far and considering Microsoft has stopped support for these windows versions I doubt there will ever be an answer. The workaround for this problem (which is not restricted to Soset release 4.397) is either upgrade Windows to Windows2000/XP or in Pagewizard select "View menu > Stamps outline".
ArtID: 0000000250

TOPIC: Support and trouble-shooting for Windows versions older than Windows98
Support and trouble-shooting for Windows versions older than Windows98
Support and/or troubleshoot SOSET software in these environments is not available.The Microsoft Corporation has stopped support for these Windows versions. We recommend to upgrade your Windows-version to Windows2000/XP.Due to Namosoft's Windows compatibility policy, we follow Microsoft's policy.More information:

http://www.microsoft.com/windows/lifecycle/desktop_LevelOne.aspx

ArtID: 0000000251

TOPIC: How can we import text from MS Excel-files into SOSET typeset?
How can we import text from MS Excel-files into SOSET typeset?
You need to convert the Excel (XLS) file before you can import.Make sure to have the latest version of SOSET NamoUtil.exe.Under SOSET Utils, you will find Conversion, Excel to SOSET.Select the Excel-file and the conversion results in a file for import in the ASCII-ANSI option in SOSET typeset.
ArtID: 0000000252

TOPIC: The way SOSET typeset handles font-size
The way SOSET typeset handles font-size
The way SOSET typeset handles font-size
From the original design of SOSET typeset, we have considered very well to go away from the graphical pointsize system.
SOSET typeset is designed to make typesetting easier and to enable even lay people to design stamps in a very easy way.  
In general it is hard to understand that graphical pointsize is not measurable, where inch-sizes are.  
We also wanted SOSET to control the available space there is in a stamp.
The design-wizard is a great help for easy stamps and can only work if the (real) size of characters is known for calculations.  

Below you will find some information from our Getting Started manual.  
In the first example below you see 3 characters with the same size in graphical points in 3 different fonts.
Note that the real height of the capital characters is different.  

In the second example below you see 3 characters with the same size in inches in 3 different fonts.
Note that the real height of the capital characters is exact the same.  

Coming to the size-system used in SOSET:SOSET does all calculations based on the real font-height in inches.
-Note that it converts from there the graphical point-size in 3 decimals.
-Note also that whenever you change a typeface, that the used height (in inches) remains and that again the point-size is re-calculated.

Most graphical software only offer point-sizing, where SOSET offers both.    
Font-size in SOSET Typeset The size of a font is generally measured in points; a point is almost exactly 1/72 of an inch. 1 Pica equals in its turn one point.


Point size originally measured the vertical length of the lead slug that supported characters in printing shops.
Point size only loosely refers to the size of the characters.
The following example shows the font heights for the same characters in different fonts at the same (entered) point-size:

The point size does not limit the height or the width of the character; the characters can be larger than, equal to, or smaller than the shoulder of the lead slug.
SOSET Typeset offers a unique way to select the size of a character. During installation all fonts in the system are scanned by the SOSET Typeset program to find the exact capital height.
In SOSET Typeset you enter the capital height and by doing so all text in different fonts will have the same and exact height.

It is also an advantage that the use of the capital height of a character is easier to understand for most people than the typographical point-size.

For the experienced typesetters SOSET Typeset offers also point sizing options.
ArtID: 0000000253

TOPIC: We did not receive an invoice for the SOSET license.
We did not receive an invoice for the SOSET license.
You can download the invoice in PDF-format via our on-line system.
View all your order history via our on-line SOSET-via-the-Web system.

You can log on to the NamoSoft on-line system, using your e-mailaddress as username.
In case you do not have a password or forgotten, you can retrieve it here.
ArtID: 0000000377

TOPIC: Multi-language support in SOSET
Multi-language support in SOSET
More and more globalisation of companies requires support for multiple languages for your web-site and other output to your customers.
SOSET offers state-of-the-art solutions to support descriptions of products in multiple languages.
You will find tools for language conversions in the NamoUtil.exe program.
Read more.
ArtID: 0000000374

TOPIC: When I click on the tiny "T" in the upper left of the Order Entry Screen, I get the message "Unable
When I click on the tiny "T" in the upper left of the Order Entry Screen, I get the message "Unable to find the Typeset Program". How do we fix this problem?
It seems that some programs have been moved from the original position and that the SOSET order entry cannot find the SOSET typeset program. One of the solutions is re-installing. Another easy solution is the following; Please check the ORDER.INI file in the windows directory. Open this file with Notepad or Wordpad and check the Soset ProgramPath=C:\APPS\SOSET In that same path there has to be the typeset.exe otherwise Soset order entry cannot find it. If this is the wrong path, we recommend to change it accordingly. Make sure that you save as Text Document when you are finished editing the order.ini.
ArtID: 0000000197

TOPIC: We want to edit the invoice address in the "Enter invoice address" in SOSET order entry , while ente
We want to edit the invoice address in the "Enter invoice address" in SOSET order entry , while entering an order. This is not possible, why not?
Editing an invoice-address should only be done in the customer data screen, where you will find several options. You should always know where the invoice is going to. In this way it is not possible to have many invoice addresses for one and the same customer. This makes it easier to deal with payment problem situations; now you know very well where you should send the overdue form.
ArtID: 0000000198

TOPIC: Missing default ... when starting OrderEntry (after updating) you get the message: No default Tax an
Missing default ... when starting OrderEntry (after updating) you get the message: No default Tax and No default Discount.
Set the default Tax and Discount in the OrderEntry preferences.
ArtID: 0000000199