Knowledgebase

Searchkey:


TOPIC: Runtime CodeBase errors.
Runtime CodeBase errors.
There is a known Windows buffering problem, where Windows workstations that open files shared from Windows machines have problems with buffering.
This is caused by a corrupted Virtual Network Redirector (VREDIR.VXD version in the Windows-system directory).There is now a new VREDIR.VXD for Windows that does disable the buffering of files shared on Windows network.
Refer to the readme for the latest information about his.
You can also download the latest version of VREDIR.VXD
ArtID: 0000000192

TOPIC: MORE UTILITIES IN NAMOUTIL PROGRAM version 2.5
README21
MORE UTILITIES IN NAMOUTIL PROGRAM version 2.5
WARNING:NAMOUTIL offers many options to manipulate the Sose database tables. These manipulations are NOT controlled by Soset protocols and should only be used with extreme caution.

-Access is now with PIN-code control.A pin-level 8 or higher is required for access.
-NEW under SOSET utils:
ARCHIVING of SOSET order entry orders.
RE-INDEXING: You may use this procedure instead and/or in combination with the NamoSys reindex routines.
IMPORT data from the import PCustomr table.
EXPORT customer and invoice data from SOSET for import into PeachTree accounting.
CONVERSION TOOL: GRAM TO OUNCE conversion SOSET comes with a product-table with information about a lot of products available to the rubber stamp industry. These tables have European standards; the weights are also in European grams and need to be converted for use in USA and Canadian markets. This option converts the weight-values in the product table from (European) Grams into Ounces.Use the Tools, Conversion GR_2_Ounce option (ONLY ONCE!) to achieve this.
C5000 IMPORT to convert C-5000 customer data files into the SOSET customer-data file.
REMAKE OVERVIEW lists all orders with a remake status.
CLEAN TEMP DIRECTORY will delete all files older than 3 days.
UPDATE SEARCH FIELD IN SOSET TYPESET enables wild search.
ArtID: 0000000303

TOPIC: NAMOSOFT README INFORMATION
These pages contains latest information about setup and use of SOSET TYPESET for Windows networks and SOSET ORDER ENTRY for Windows networks.

No part of this document may be reproduced or transmitted in any form or by any means, electronically or mechanical, for any purpose, without the express written permission of NAMOSOFT BV.
The manual and associated software is sold with no warranties, either express or implied regarding its merchantability or fitness for any particular purpose. Information in this document is subject to change without notice and does not represent a commitment on the part of NamoSoft BV.

©1994-© NamoSoft BV. All rights reserved.

NamoSoft, and SOSET are trademarks of AboutToDo BV. Microsoft, MS, TrueType, Windows, FoxPro are trademarks of Microsoft Corporation in the USA and other countries. Exos, NetWare, and Novell are registered trademarks of Novell, Inc. dBase is a registered trademark of Borland Int., Inc.

All other names are copyright and registered trademarks/tradenames of their respective owners


Our general e-mail address is: mail@namosoft.nl

NamoSoft BV is putting a lot of effort to improve and add new options to the SOSET software. Make sure that you always have the latest version, your questions might be answered with new options and fixes.

You can download these from our web-site: download pages or request via e-mail: mail@namosoft.nl
ArtID: 0000000254

TOPIC: README GENERAL INFORMATION
README GENERAL INFORMATION
-OpenType the new font standard; SOSET will support OpenType very soon!-SOSET IS READY FOR THE YEAR 2000, refer to information on our website or read 2000.doc and FAQ

1  NamoUtil, includes Password generation and language-tools for SOSET-via-the-web-Password generation forSOSET-via-the-webVersion 7.2-Installation of new dynamicslibraries (dll-files) required.-Menu options further structured and in alfabetic order.-XML-tools have been added. Contact Namosoft as these are only available forlicensed users.-Options for conversion for various shippers like UPS; refer to shipmentinterface (others contact NamoSoft)-autostart: now you can click on a *.dbf file and NamoUtil wil open the tableautomatically.(if not: click on file once, click right mouse and select Openwith, next you specify the path to NamoUtil with the other option)-View, Count-sum information for totals on the open table-SOSET utils, Invoices Aging report-SOSET utils, table overview (shows table-size and record-count of all tables)-Tools, Remake options for overviews of registered remakes-automatic currency-update option, refer to Automatic currency from web-site in currency-table-option or company conversion to Euro (one-time fee)NamoSoft has modified the SOSET software to fully comply to Euro-specifications. You will find Euro-options in the order-entry preferences, the customer and order dialog. But also output has been modified to support Euro-signs and printing of both currencies on cash-receipts and invoices.

Convert from your current EMU-currency to EuroWith a special option in the NamoUtil utility all tables in the SOSET database can be converted.This module has to be ordered with the special euromodule-orderform.
At the moment you want to convert from your current EMU-currency to Euro you can use this option.ALL currency-related fields in ALL tables will be converted: this means that all data in the order files, but also history and other overviews will be in Euro.For the customer-settings with the default currency specified Euro-cash receipts and invoices in Euro will be printed.Until the definit date of introduction of the Euro (Jan 1, 2002) settings for special currency (e.g. Customer of Germany company wants invoice in Spanish Peseta's) will be respected. Another conversion is needed at that moment to convert all these also automatically.This conversion is quite dramatic and can NOT be reversed. Therefore this can only be done under supervision and with the co-operation of NamoSoft support.You will also find information in the EURO-section in the readme file.


ArtID: 0000000265

TOPIC: SOSET Help
SOSET Help
SOSETHELP in PDF-format (letter-size in downloadable andprintable version(Click here for SOSET-HELP inPDF-format in A4-size)HTML-basedSOSET HELP
ArtID: 0000000263

TOPIC: Now available with XML-import options.
Now available with XML-import options.
Now available with XML-import options.


ArtID: 0000000256

TOPIC: SOSET and Windows XP:
SOSET and Windows XP:
This combination has beentested intensively and there are no problems reported!If you encounter any problem that might be related to this combination please let us know.


ArtID: 0000000257

TOPIC: End of support for older Windows versions
NamoSoft complies with Windows updates and lifecycle policies.
href="https://support.microsoft.com/en-us/help/13853/windows-lifecycle-fact-sheet">Windows lifecycle fact sheet
ArtID: 0000000259

TOPIC: CustomerID-field
CustomerID-field
CustomerID-fieldnote: with the newestversions of all SOSET software the CustomerID in the Customer-table has beenreplaced by the field CustID.This will improve compatibility.You might encounter minor difficulties in using the wrong version ofNamoUtil.exe.Make sure that you have updated both versions to the latest from ourdownload-site.For backward compatibility you will find a version of NamoUtil.exe whichsupports the CustomerID field.Therefore you download the file ftp://ftp.namosoft.nl/download/NAMOUTIL.EXE before CustIDAfter the download you should rename this file into: NamoUtil.exe.  


ArtID: 0000000260

TOPIC: Import from free SOSET typeset remote requires order-clicks
Import from free SOSET typeset remote requires order-clicks
announced September 29, 2001Import from free SOSET typeset remote requires order-clicks
Starting January 1, 2002 the current import into theSOSET tables have been changed dramatically.
Only import from XML-based files will be possible, the old import and export-format will be cancelled.
From that date all SOSET export and web-utilities only generate export-files in the XML-format.
This will enable optimum compatibility with all available software-systems and languages.

Although no serious conflicts have been reported, the current export and import options are considered as not anymore powerfull enough to cover more and more international exchange of data in the future.
It will be required to have order-clicks to enable further import from the charge-free SOSET Typeset remote software and 3rd party software.
SOSET Typeset remote will still be free of charge, but to enable the import in SOSET typeset you also need to buy so-called order-clicks.
These order-clicks are loaded into the NamoKey license tables.
For each order-item/stamp-record one click is taken from the purchased quantity.
You will be warned upon the reamining amounts of clicks reaches the level of 100.
ArtID: 0000000261

TOPIC: Tax-charges and SOSET-via-the-web
Tax-charges and SOSET-via-the-web
Tax-chargesand SOSET-via-the-web
ArtID: 0000000262

TOPIC: SOSET options at Naammo BV for ISO-9002 certification
SOSET options at Naammo BV for ISO-9002 certification
Naammo BV, the sister-company of NamoSoft BV in The Netherlands has been ISO-9002 certified on December, 1999.The ISO 9002 certification confirms that Naammo BV applies to the highest standards of quality. A great team and a disciplined organization are the basic ingredients for this achievement.All processes, from customer-call, order entry, proofing, production, shipment until invoicing are subject of assessment.But also remake and complaint procedures are tested intensively during the 2 day examination for the ISO 9002 commission.The options are alsavailable in the SOSET-via-the-web module for the internet,allowing customers to use your quality registration system everywhere andalways.Several ISO-9002 related procedures have been implemented and/or have been optimized in the NamoSoft SOSET software, which controls order entry, typesetting, production, shipping and invoicing at the Naammo BV organization.NamoSoft BV announces to include ISO-9002 in its SOSET-training.


ArtID: 0000000266

TOPIC: New laser version of the SOSET typeset software
New laser version of the SOSET typeset software
Licensefor laser options per January 1, 2002


ArtID: 0000000267

TOPIC: Trotec laser driver not Windows2000/XP compatible
Trotec laser driver not Windows2000/XP compatible
The Trotec laser driver and manager, versions5 and 6, is not 100% compatible with Windows2000 and WindowsXP.
Stand-alone lines, ie. lines which have begin and end points not connected to other objects, are erroneously interpreted ascuttings lines by the Trotec driver.  According to Trotec this bug is fixed in thenew release, version 7.
Please contact Trotec at support@trotec.net for help. They will inform you about the release date of the new version and wether your laser will support this release.
Remarks: This issue is fixed in all Trotec printer driver versions as of v8.0.5.2 or later (release date December 2005).

For more info about how to setup the advanced Soset features for the Trotec laser. please refer to Trotec automation
ArtID: 0000000268

TOPIC: FAX AND E-MAIL DIRECTLY FROM WITHIN SOSET ORDER ENTRY 2.13
FAX AND E-MAIL DIRECTLY FROM WITHIN SOSET ORDER ENTRY
If you have e-mail and/or a fax driver installed on your system you can fax or e-mail directly from SOSET order entry.On the customer data screen you will find the buttons for the procedure which copies the e-mail address or fax-number from the customer into the outlook-messenger.


ArtID: 0000000269

TOPIC: EASIER DOWNLOADING AND INSTALLATION VIA OUR WEB-SITE WITH THE DOWNLOADWIZARD
EASIER DOWNLOADING AND INSTALLATION VIA OUR WEB-SITE WITH THE DOWNLOADWIZARD
The latest versions of the SOSET software can soon be downloaded and installed with the DownloadWizard tool. This tool managess the download procedure. After your choice it finds necessary compressed files and will only send what you need and no more. In the event of a sudden interruption of the transmission of data, the setup will continue from the setup-position as it was before interruption.


ArtID: 0000000295

TOPIC: RUNNING NAMOKEY ON A WINDOWS SYSTEM
RUNNING NAMOKEY ON A WINDOWS 2000/XP/VISTA SYSTEM
Running Namokey on a Windows network or workstation requires a special softkey.

Contact NamoSoft for help.
ArtID: 0000000296

TOPIC: SOSET TYPESET 32-BITS AND OBJECT LINKING AND EMBEDDING (OLE)
SOSET TYPESET AND OBJECT LINKING/EMBEDDING (OLE)
In a Windows environment this is a protocol by which an object, such as a CorelDraw design, an Excel spreadsheet or a Word document, can be embedded in a SOSET stamp design. With this technique a copy of an object from one application into another can be made. Once the copy is embedded, it has no further association with the object from which it was copied. If the original object changes, the embedded copy does not. Please refer to the information in the Windows help or the application-help.


ArtID: 0000000297

TOPIC: IMAGE IMPORT FILE FORMATS IN SOSET TYPESET 32-BITS VERSION 4.00
IMAGE IMPORT FILE FORMATS IN SOSET TYPESET 32-BITS VERSION 4.00
The image options starting SOSET TYPESET 32-BITS VERSION 4.00 have been dramatically changed and exchanged with a more reliable and modern library. This library offers more and new formats. Unfortunately some of the formats are not available, due to license-regulations.
You can download the special 16-bits program image.exe which contains the "old" filters and can be used to convert the various file formats into a WMF-format for import into the new SOSET typeset. We also recommend to use the OLE-options to link 3rd party application-designs to a SOSET typeset stamp.
Please find the available formats in the format.htm page from our web-site.
Note: not all options might have been implemented yet, please contact our support department for a current status.
Note: if a WMF-file with a placeble header is imported, the SOSET programs and Image.exe convert the file and remove the header, in order to improve performance and quality. The old file is saved in the same directory with the extension: WM_.

The image options starting SOSET TYPESET 32-BITS VERSION 4.00 have been dramatically changed and exchanged with a more reliable and modern library. This library offers more and new formats and great features. Unfortunately some of the formats are not available, due to license-regulations.
The image procedures will try to repair possible errors in images in the WMF-format.
You can download the special 16-bits program image.exe which contains the "old" filters and can be used to convert the various file formats into a WMF-format for import into the new SOSET typeset. We also recommend to use the OLE-options to link 3rd party application-designs to a SOSET typeset stamp.
ArtID: 0000000298

TOPIC: Namokey online license support.
Nowadays developments require support for more and more different platforms. Most improvements and new options are based and can only be available for a Windows environment.
To enable us to support you we offer support with Skype, E-mail, remote desktop and on-site.

These services use existing Internet connections. In this way an optimum, cost-efficient and fastest support possible.
This support is included in your SOSET license and free of charge.
For 'on-site' support we require to have access to your computer with a remote-access application.
We recommend AnyDesk software
This is simple to install and use.

Install AnyDesk (with Administrator rights) on your PC and register.
After you are logged you start AnyDesk from your PC and you will find .Your address: XXXXXXXXX. on top of the screen.
Send the address number to your NamoSoft contact.
NamoSoft support will use the code to take over control of your PC to do support, file transfer and other required activities.
NOTE: you must stay at the screen as WIndows requires you to approve some of our activities; however do not interfere with our actions.
NamoSoft will communicate with you about the progress.

Be prepared to answer the following questions:
-What SOSET version number do you use? (To be found in SOSET, e.g. Typeset: click the Help menu and then point to About ..., e.g. Typeset. Click it).
Select in the NamoKey program the Software protection key option from the File menu. Check what KeyID's you use and make a note of them. We ill ask you for it.
-What type of hardware do you use? This includes network hardware, if applicable.
-What happened when the problem occurred and what were you doing at the time?
-What is the exact wording of any messages that appeared on your screen?
-How did you try to solve the problem?

NOTE: Be advised that, according to our terms and conditions, NamoSoft BV does not accept any liability for damage resulting from the use of products and/or support delivered by NamoSoft BV.  
Please read the terms and conditions to know more about this.
Remarks: SOSET-license-reset-service
ArtID: 0000000510